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Cool Peaches Cleaning
It is Easy to Work with Us
Cool Peaches Cleaning Service in New Jersey - Easy Steps to a Cleaner Home. Whether you’re a seasoned pro at using professional cleaning services or it’s your first time, we’ve made every step of the process easy and seamless at Cool Peaches Cleaning in New Jersey. Here’s a detailed overview of how we operate:
In-Home Consultation or Phone Consultation
We offer in-home consultation for all of our organizing and decluttering services and most of the time, we are able to provide a quote via a phone consultation for any of our cleaning services be it a standard cleaning or deep cleaning or move-in/move-out service. Sometimes, however, it might be necessary for us to visit your home to ensure that we are providing you with the most accurate quote.
Our consultations for a cleaning service will typically last around 15-20 minutes, however, consultations for organizing or decluttering services might last longer as it is necessary to ensure we have all the details discussed. Our goal is to ensure a smooth transition to using our house cleaning service.
Here’s what you can expect during the initial consultation:
- Detailed Discussion: We’ll discuss which parts of your home need cleaning, including common areas, bedrooms, bathrooms, kitchens, and any additional spaces you’d like us to focus on. Whether it’s dusting, vacuuming, mopping, or deep cleaning specific areas, we’ll tailor our services to meet your expectations.
- Respecting Your Preferences: We understand that every home is unique, which is why we’ll also inquire about any areas you prefer us to avoid or any specific instructions you have regarding our cleaning process. Your satisfaction and comfort are our top priorities, so we’ll adhere to any special requests you may have.
- Cleaning Supplies and Equipment: Rest assured, we come fully equipped with all the necessary cleaning supplies and equipment to tackle even the toughest cleaning jobs. However, if you prefer us to use your own cleaning supplies or equipment, just let us know, and we’ll accommodate your preferences.
- Additional Cleaning Services: During the consultation, we’ll also discuss any additional cleaning services you may require, such as cleaning inside the oven, fridge, dishwasher, or other appliances. We’ll inquire about tasks like changing bedding or any other specific requests to ensure we meet your expectations.
- Pets Consideration: We’ll ask if you have any pets and inquire about their temperament.
- Pricing: We’ll discuss the cost of ongoing service tailored to your home’s needs, whether it’s a weekly or bi-weekly cleaning schedule.
- Access: We’ll discuss access instructions, such as whether someone will be home during cleanings or if we’ll need an alarm code.
On The Day Of the Cleaning
Here’s what you can expect during our visit
Preparing your home for a cleaning service ensures that our team can work efficiently and effectively to provide you with the best possible results. Follow these simple steps to get your home ready for your upcoming cleaning appointment:
Declutter: Before our team arrives in Livingston, Cranford, New Providence, Short Hills, Summit, Westfield, Scotch Plains, Chatham, Madison, Berkeley Heights, Springfield, Mountainside, or any other town in Union and Essex counties, take some time to tidy up and declutter surfaces such as countertops, tables, and floors. Putting away items that are out of place will allow our cleaners to focus on deep cleaning and sanitizing your home.
Secure Valuables: While our team members are trustworthy professionals, we recommend securing any valuable or fragile items to prevent possible breakage during the cleaning process. While our company is bonded and insured, we know that there are certain things that are so valuable that no amount of money can replace
Clear Access: Ensure that our team has easy access to all areas of your home that require cleaning. This includes moving furniture and other obstacles out of the way to allow for thorough cleaning of floors, carpets, and other surfaces.Before our team arrives in Livingston, Cranford, New Providence, Short Hills, Summit, Westfield, Scotch Plains, Chatham, Madison, Berkeley Heights, Springfield, Mountainside, or any other town in Union and Essex counties, take some time to tidy up and declutter surfaces such as countertops, tables, and floors.
Put away toys, clothes, and other items that may be strewn about, making it easier for our team to reach all the places that need cleaning
Communicate Special Requests: If you have any specific areas of concern or special requests, please communicate them to our team in advance. Whether it’s focusing on high-traffic areas, using pet-safe and baby-safe cleaning products, or avoiding certain cleaning methods, we’re here to accommodate your needs.
Pets: We love furry friends, but if you have pets that are not super friendly, please make arrangements to keep them secure and out of the way while our team is cleaning. This will ensure their safety and prevent any disruptions during the cleaning process.
By following these steps, you can help ensure that your home is ready for our cleaning service and maximize the effectiveness of our cleaning efforts. At Cool Peaches Cleaning, we’re dedicated to providing exceptional service to every client in New Jersey, and we appreciate your cooperation in preparing your home for our visit.
Post Cleaning Service
After the first cleaning, we’ll follow up to ensure everything went smoothly and that you’re satisfied with the results. Before we leave, we’ll ask if everything has been done to your satisfaction and if there’s anything else you’d like us to address. If there are any areas that you’re not happy with, we’ll redo them until you’re completely satisfied.
We’ll then work with you to set up and confirm a recurring cleaning schedule that fits your needs. Whether you prefer weekly, bi-weekly, or monthly service, we’ll tailor our schedule to match your preferences. Once your maintenance schedule is established, you can relax and trust us to keep your home clean and inviting.
To ensure your peace of mind, we provide a satisfaction guarantee. If you notice anything that wasn’t done to your satisfaction within 24 hours of our service completion, just give us a call, and we’ll come back to fix it at no extra charge.
At Cool Peaches Cleaning, we pride ourselves on our easy-to-follow process, exceptional service, and commitment to your satisfaction. With our team of experienced professionals and dedication to providing the best cleaning services in New Jersey, maintaining a clean and organized home has never been easier.
Good questions
Frequently asked questions
Something else on your mind? Call (973) 378-0994 or email info@coolpeaches.com.
1. What happens if I cancel or reschedule in less than 24 hours of the service appointment time range?
We have a strict policy for cancellations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancellations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead. In an effort to keep ALL customers happy, you will be charged a $50 fee for last minute cancellations.
2. What time will the cleaners arrive?
We work off of 1-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).
3. Why do the cleaners take pictures of my home?
We take before and after pictures to ensure that the job is done correctly, as well, we use some of the pictures to promote our company’s service. If you would like for us not to use your home’s pictures on our social media, just let us know!
4. How do your estimates work?
We provide an estimate based on the bedroom/bathroom count, the type of service you select, the “dirt level” and the frequency. Since our estimates are based on the information the customers provide us, it is possible that the actual price will be a bit different than what is quoted. But do not worry! We’ll be sure to alert you to any changes in price as soon as our staff come to your home!
5. Do you provide carpet cleaning services?
No, we do not offer carpet cleaning at this time.
6. Do you clean baseboards?
Yes, we include the baseboards in our deep cleaning service which is an Extra added on to normal cleanings. Our cleaners will take soft microfiber towels with our cleaning solution on them and hand clean the baseboards around the home. They just keep on going and going and…going…and…
7. How long will it take to clean my home?
The most asked question out there! It’s no surprise!
We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. We will provide you with an estimate of time to complete at the time of booking.
8. Are we insured?
Great question! Yes we are! We’re going to be keeping this answer nice and simple!
9. How much experience do our cleaners have?
All of our cleaners have at least 1 year of experience in residential cleaning
10. Do you do background checks on your cleaners?
We do criminal background checks on every single employee
11. What happens if a customer is not satisfied?
We have an AMAZING redo policy! If you are not completely satisfied with our service, let us know within 24hr period and we’ll come back to make sure that everything is done to your satisfaction
12. Do you offer any other discounts?
Yes! We have Bi-Weekly, Monthly, and Weekly cleaning frequency discounts!
Always check your email and our website for the latest coupon discounts
13. Do you take special requests?
Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.
14. Can I book a Bi-Weekly/Monthly/ Weekly cleaning just for the discount but get a onetime cleaning using the frequency discount and cancel the service?
All cleanings are processed on the date of service.
In their words
The cleaning service your neighbors trust
“They do such an amazing job! Scheduling is a breeze, and the cleaners are crazy efficient. They casually removed stains from my counter that i thought were permanent. So glad i found Cool Peaches!”
Ross Paulvia GoogleRated Excellent on Google. Read the reviews
Ready when you are
Come home to peachy clean
Free estimates · Background-checked cleaners · Satisfaction guaranteed